Updated: 1 January 2026

Won66 Privacy Policy – Your Personal Data Protection

Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. Learn how won66 handles, protects and respects the personal information of every member.

Won66's Privacy Commitment

Six core principles that underpin the management of your personal data on our platform

Full 256-bit SSL Encryption

All data transmitted between your device and won66's servers is encrypted using 256-bit SSL technology. Your personal and financial information is never exposed during transmission.

Secure Data Storage

Members' personal data is stored on servers protected by multi-layered security systems. Database access is restricted to authorised personnel only.

No Data Selling

Won66 has never and will never sell, rent, or trade members' personal information to any third party for commercial purposes without your explicit consent.

Data Control in Your Hands

You have the right to access, amend, and request deletion of your personal data at any time. won66 makes this process easy through your account settings or by contacting our support team.

Malaysia PDPA Compliance

Won66's data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We prioritise compliance with local laws across all data operations.

Data Breach Notification

Should any security incident involving your data occur, won66 will notify you promptly via your registered email in accordance with our incident response procedures.

1Introduction and Scope of This Policy

Won66 ("we", "Platform") is fully committed to protecting the privacy of every individual who uses our platform at https://won66.pro. This Privacy Policy clearly and transparently explains how we collect, use, store, share, and protect your personal information.

This document applies to all won66 platform users, including casual visitors, prospective members, and registered members. By using our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

This policy should be read together with Terms and Conditions and Responsible Gaming Policy won66. Together, these three documents form a comprehensive protection framework for every member of our platform.

Applicable Law: This Privacy Policy has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). won66 regards compliance with data protection laws as a fundamental obligation in the operation of our platform.

2Types of Personal Data We Collect

Won66 only collects data that is strictly necessary to provide you with a secure, seamless, and quality service. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, identification card number KYC verification, fraud prevention
Contact Data Email address, phone number Account communications, security notifications
Financial Data Bank account number, digital wallet information Deposit and withdrawal processing
Technical Data IP address, device type, web browser Account security, fraud detection
Usage Data Game records, transaction history, login activity Service improvement, responsible gaming
Communication Data Live chat records, support tickets Complaint resolution, support enhancement

We do not collect sensitive information such as biometric data, medical records, or religious beliefs unless there is a specific legal requirement and you have given explicit consent for that purpose.

3How We Use Your Data

Every piece of information we collect is used for legitimate and transparent purposes. won66 uses your personal data for the following purposes:

  • Account Management: Creating, verifying and managing your member account including the identity verification (KYC) process.
  • Transaction Processing: Processing all deposits, withdrawals and financial transactions securely and accurately.
  • Platform Security: Detecting and preventing fraud, hacking, account abuse and other unlawful activities.
  • Customer Support: Responding to inquiries, resolving complaints and providing necessary technical support.
  • Responsible Gaming: Monitoring gaming habits to identify players who may need assistance or support.
  • Service Communications: Sending important notifications regarding your account, security and changes to terms of service.
  • Platform Improvements: Analyzing usage patterns to improve the overall user experience.
  • Legal Compliance: Fulfilling legal obligations including AML (anti-money laundering) requirements.
Marketing: won66 only sends you marketing communications if you have provided your consent. You may withdraw this consent at any time through your account settings or by contacting our support team.

4Data Sharing and Disclosure

Won66 does not sell or trade your personal data. However, there are limited situations where we may need to share certain information with trusted third parties:

  • Payment Providers: Data required to process transactions is shared with payment service providers such as FPX, DuitNow, and registered and licensed digital wallet platforms.
  • Game Providers: Basic account information is shared with third-party game providers that operate games on the won66 platform, solely for game operation purposes.
  • IT Service Providers: Companies that provide hosting, cloud computing, and cybersecurity services to support our platform operations.
  • Regulatory Authorities: won66 will disclose information to legal or regulatory authorities when required by a valid court order or applicable law.

All third parties receiving personal data of won66 members are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose.

Cross-Border Data Transfers: Should data need to be transferred outside Malaysia, won66 ensures that equivalent protection aligned with Malaysia's PDPA standards is applied through binding data processing agreements.

5Our Data Security Measures

Won66 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:

  • 256-bit SSL/TLS encryption for all data communications between users and servers
  • Encryption at rest for sensitive information stored in the database
  • Two-factor authentication (2FA) system to protect account access
  • Continuous security monitoring 24 hours a day, 7 days a week
  • Periodic penetration testing conducted by independent security experts
  • Role-based access control (RBAC) for internal staff
  • Automated data backups and a disaster recovery plan that is tested on a regular basis

While no digital system can guarantee absolute security, won66 takes all reasonable measures and follows industry best practices to minimise risk to your data.

6Cookies and Tracking Technologies

The won66 platform uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as secure login and session management. These cookies cannot be disabled as they are critical to platform operation.
  • Performance Cookies: Collecting information on how users interact with the platform to help us continuously improve the overall user experience.
  • Functional Cookies: Storing user preferences such as language and display settings to deliver a more personalized experience.
  • Security Cookies: Helping detect suspicious activity and protecting accounts from unauthorized access.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the won66 platform.

7Your Rights Over Your Personal Data

As a won66 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request correction of inaccurate or incomplete data via account settings or support.

Right to Erasure

You may request deletion of your personal data, subject to our legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request a restriction on the processing of your data in certain situations while a dispute is being resolved.

How to Exercise Your Rights: To exercise any of the above rights, contact the won66 support team via live chat or email at [email protected]. We will process your request within 30 working days.

8Data Retention Period

Won66 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are our data retention guidelines:

  • Active Account Data: Retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and AML legal requirements.
  • Customer Support Records: Retained for 3 years from the date of last interaction for complaint resolution purposes.
  • Security Logs: Retained for 12 months for fraud detection and security investigation purposes.
  • Marketing Data: Retained until you withdraw consent or close your account.

When data is no longer needed, won66 will securely delete or anonymise it using industry-recognised methods to ensure it cannot be recovered.

9Children's Privacy and Minor Protection

Won66 Platform not intended for individuals under the age of 18. We do not intentionally collect or process personal data of children or minors.

Should we discover that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account.

Parents and guardians who are concerned that their child may have registered on our platform without permission are asked to contact the won66 support team immediately for further action.

10Privacy Policy Amendments

Won66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, legal requirements, or technological developments.

When significant changes occur, we will notify you via:

  • Email notification to the address registered to your account
  • A prominent notice on the won66 platform homepage
  • In-account notification upon login

The "Updated" date at the top of this page indicates when the latest revision was made. Continued use of the won66 platform after the effective date constitutes acceptance of the amended policy.

Privacy Questions? If you have any questions, concerns or complaints related to privacy, our data protection team is ready to assist via 24/7 live chat or by email at [email protected]. We are committed to responding to every inquiry within 5 business days.
won66's Privacy Promise
  • We do not sell your data to third parties
  • Full encryption for all sensitive data
  • Full Malaysia PDPA compliance
  • Immediate notification in the event of a data incident
  • 24-hour data protection support
Your Key Rights
  • Access to all data we hold
  • Amend or delete data at any time
  • Withdraw marketing consent
  • Data portability in standard format
  • Complaints to the relevant authorities

🔐 Your Data Is Safe with won66

Join over 500,000 Malaysian members who trust won66 for a safe, transparent, and responsible entertainment experience. Your privacy is our priority.

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